About

Everything we do at PetsDrawer – from the way we greet you in person, on the phone or online, to the way we introduce a new product or services, or train a new team member, is underpinned by these values:

  • Integrity — Doing the right thing, even when it’s not easy, and being honest and transparent with customers, employees, and stakeholders
  • Accountability — Taking responsibility for our actions, learning from mistakes, and not blaming others
  • Honesty — Being ethical and truthful in words and actions
  • Teamwork — Working together to achieve more than you could alone by communicating openly and building supportive environments. We observe open-door policy
  • Respect — Treating others with dignity and understanding, regardless of their background or beliefs
  • Care — We are in the pet business. Without pets, we don’t exist

Mission

To provide our customers with a great selection of high quality Pet Products and Pet Foods at the best price possible sprinkled with care.

Vision

PetsDrawer will be the ultimate professional chain of pet stores and subsidiaries that combines excellent pet products and services including healthcare and transport delivered in a consistent, innovative, enjoyable, caring and pet-friendly way to create a value-for-money yet profitable and unforgettable service experience for pets and customers alike.